Pause or Cancel Membership
We’re sorry to see you go!
Pause Policy: Drop-in Memberships can be paused starting the 1st of any month for up to six months, provided certain requirements are met. First, the member must specify the exact date they wish the membership to resume when requesting the pause. Second, all pause requests must be submitted at least 5 days before they are to begin.
Cancellation Policy: Drop-in memberships are renewed on a month-to-month basis and can be canceled with proper notice. To be considered proper, notice must be received at least 14 days before the next billing cycle (the 1st of the month). Cancellation requests submitted less than 14 days before the next billing cycle will take effect at the end of the following month.
Mail memberships have an initial, 12-month commitment term. Early terminations will be subject to a termination fee equal to three months of membership dues.
For Office and Dedicated Desk memberships, refer to your Membership Agreement for information on renewal and lease terms.