Pause or Cancel Membership

Pause Policy: Drop-in Memberships can be paused starting the 1st of any month for up to six months, provided certain requirements are met. First, the member must specify the exact date they wish the membership to resume when requesting the pause. Second, all pause requests must be submitted at least 14 days before they are to begin.

Cancellation Policy: Drop-in memberships are renewed on a month-to-month basis and can be canceled with proper notice. To be considered proper, notice must be received at least 14 days before the next billing cycle (the 1st of the month). Cancellation requests submitted less than 14 days before the next billing cycle will take effect at the end of the following month. If for example, a request to cancel a drop in membership is received on April 14th, the membership will end on April 30th, however if a request to cancel is received on April 17th, the membership will end on May 31st.

Mail memberships have an initial, 12-month commitment term and are then month-to-month. Early terminations will be subject to a termination fee equal to three months of membership dues. To cancel a mail membership notice must be received at least 14 days before the next billing cycle (the 1st of the month). Cancellation requests submitted less than 14 days before the next billing cycle will take effect at the end of the following month.

For Office and Dedicated Desk memberships, refer to your Membership Agreement for information on renewal and lease terms. Membership agreements can be found by logging in to archieapp.co/nebula