Need to make a change to your payment method? No problem! Add, change, and update your payments in Nebula Access.
Autopay is required for all memberships at Nebula; for this reason, there must always be at least one payment method on file. By default, autopay will be established with the debit or credit card you used at sign-up. If you wish to change it, add a new payment method and mark it as “primary” once it has been verified.
Add a debit or credit card
Navigate to your profile and click the gear icon to manage your account settings. Select “Payment Method”, followed by the plus icon, and enter your card details.
If you want to set this new card as your primary form of payment, click on the meatball menu (in web portal) or payment method (in the mobile app) and select “Set as primary”.
Add a bank account
At this time, adding or verifying a bank account must be done in the web version of Nebula Access. Management via the mobile app is coming soon!
Navigate to your account settings by clicking on your profile photo and selecting “Accounts”. Go to General –> Payment Methods. Click on “Add New Payment Method” and select “ACH Direct Debit”. Enter your bank account information and click submit.
Bank accounts require an additional verification step. Keep an eye out for two micro-deposits in your account from “NEBULASTL.COM”; these typically appear within one business day. Once you see them, return to this page and click “Verify” next to the account. Enter the two micro-deposit amounts and you’re all set!
If you want to set this new bank account as your primary form of payment, click on the meatball menu (in web portal) or payment method (in the mobile app) and select “Set as primary”.